Outage in Intercom US

Messenger not loading on Shopify Admin Pages

Resolved Minor
September 05, 2025 - Started about 1 month ago - Lasted 24 minutes

Incident Report

We're seeing issues where the Messenger isn't loading on Shopify Admin pages Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.

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Latest Updates ( sorted recent to last )
MONITORING about 1 month ago - at 09/05/2025 02:03PM

We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confident in our recovery.

INVESTIGATING about 1 month ago - at 09/05/2025 01:51PM

We're seeing issues where the Messenger isn't loading on Shopify Admin pages Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.

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