Outage in Intercom US
Fin not replying to conversations
Resolved Minor
September 10, 2025 - Started about 1 month ago
- Lasted 19 minutes
Incident Report
We're observing issues with Fin replying to conversations. The team is actively investigating and will post back here when we have more information.
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Latest Updates ( sorted recent to last )
MONITORING
about 1 month ago - at 09/10/2025 04:51PM
The team has identified the root cause and has implemented a fix. We expect recovery to roll out over the next 10 minutes.
IDENTIFIED
about 1 month ago - at 09/10/2025 04:42PM
We're observing issues with Fin replying to conversations. The team is actively investigating and will post back here when we have more information.
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