Outage in Intercom US

Fin not replying to conversations

Resolved Minor
September 10, 2025 - Started about 1 month ago - Lasted 19 minutes

Incident Report

We're observing issues with Fin replying to conversations. The team is actively investigating and will post back here when we have more information.

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Latest Updates ( sorted recent to last )
MONITORING about 1 month ago - at 09/10/2025 04:51PM

The team has identified the root cause and has implemented a fix. We expect recovery to roll out over the next 10 minutes.

IDENTIFIED about 1 month ago - at 09/10/2025 04:42PM

We're observing issues with Fin replying to conversations. The team is actively investigating and will post back here when we have more information.

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