Outage in Intercom US
Fin not replying to conversations
Resolved Minor
September 10, 2025 - Started 7 days ago
- Lasted 19 minutes
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Outage Details
We're observing issues with Fin replying to conversations. The team is actively investigating and will post back here when we have more information.
Latest Updates ( sorted recent to last )
MONITORING
7 days ago - at 09/10/2025 04:51PM
The team has identified the root cause and has implemented a fix. We expect recovery to roll out over the next 10 minutes.
IDENTIFIED
7 days ago - at 09/10/2025 04:42PM
We're observing issues with Fin replying to conversations. The team is actively investigating and will post back here when we have more information.
Latest Intercom US outages
Messenger not loading on Shopify Admin Pages - 12 days ago
Conversations not loading correctly in the Inbox - 14 days ago
Elevated errors and latency in the Intercom Inbox - 16 days ago
Intercom experiencing performance degradation - 20 days ago
Intercom inbox latency and errors - 24 days ago
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