Outage in Intercom US
Intercom messenger not working with Safari 26 in privacy mode
Resolved Minor
October 01, 2025 - Started 6 days ago
- Lasted about 1 hour
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Outage Details
Safari 26 has broken the Intercom messenger when "Advanced Tracking and Fingerprinting Protection" is enabled, either by using Safari's private browsing mode or explicitly enabling it in Safari's settings. The Intercom messenger is usable on Safari 26 by default. We are working on working around the issue, and are communicating with Apple.
Latest Updates ( sorted recent to last )
IDENTIFIED
6 days ago - at 10/01/2025 09:24AM
Safari 26 has broken the Intercom messenger when "Advanced Tracking and Fingerprinting Protection" is enabled, either by using Safari's private browsing mode or explicitly enabling it in Safari's settings. The Intercom messenger is usable on Safari 26 by default. We are working on working around the issue, and are communicating with Apple.
Latest Intercom US outages
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