Intercom Inbox and Messenger Impacted

We’re actively working toward full recovery of our systems and will share further updates as we confirm stability.

We’re seeing partial recovery of our systems and are working to accelerate full recovery. We’ll provide more updates as we confirm full stability.

We’re seeing partial recovery of our systems and are working to accelerate full recovery. Additional capacity is required to fully stabilize services, but we’re currently limited in the number of instances available from our cloud provider. We’ll provide more updates as we confirm full stability.

We’re currently in recovery. We’re closely monitoring stability and will continue to share updates as the situation progresses.

We’re currently in recovery and monitoring system stability closely. We’ll provide more updates as we confirm full stability.

We’re actively monitoring status updates from our cloud provider and will share new information as soon as it becomes available.

We’re actively monitoring status updates from our cloud provider and will share new information as soon as it becomes available.

We’re actively monitoring status updates from our cloud provider and will share new information as soon as it becomes available.

We’re actively monitoring status updates from our cloud provider and will share new information as soon as it becomes available.

Our cloud providers is having a large scale outage on a service critical to Intercom's uptime. We’re actively monitoring their status updates and will share new information as soon as it becomes available

AWS US-East-1 is experiencing a major outage impacting our services and large parts of the Internet. We have a attempted to open a critical case, but that is also impacted by their outage. We have contacted them directly via third party services.

We're seeing issues with Intercom in the USA region. Our cloud providers is having a large scale outage on a service critical to Intercom's uptime.