Outage in Intercom US
Increased Inbox Latencies in US Region
Resolved Minor
October 21, 2025 - Started 6 months ago
- Lasted about 1 hour
Incident Report
We’re observing increased latencies and overall slowness in the Inbox experience for users in the US region. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
INVESTIGATING
6 months ago - at 10/21/2025 10:31AM
We were observing increased latencies and overall slowness in the Inbox experience for users in the US region. We’re seeing that the situation has stabilized, but the team continues to investigate the root cause to ensure the issue is fully addressed. We’ll update you here as soon as we have more information.
INVESTIGATING
6 months ago - at 10/21/2025 09:57AM
We’re observing increased latencies and overall slowness in the Inbox experience for users in the US region. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.
Latest Intercom US outages
Fin is experiencing issues - 6 days ago
Fin is experiencing issues - 7 days ago
Email Forwarding is experiencing difficulties - 13 days ago
Increased errors and latency with Inbox - about 1 month ago
Attachments using the Android SDK not working - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
