Outage in Intercom US
Whatsapp inbound customers experiencing intermittent issues sending media files
Resolved Minor
February 06, 2026 - Started 2 months ago
- Lasted 2 days
Incident Report
Customers who are using the WhatsApp channel are currently experiencing issues receiving media types. We have disabling the ability to send all media types until we resolve the issue.
Our team is aware and investigating the issue. We’ll update you here as soon as we have more specific information.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
MONITORING
2 months ago - at 02/08/2026 03:44PM
We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confident in our recovery.
INVESTIGATING
2 months ago - at 02/06/2026 05:43PM
Customers who are using the WhatsApp channel are currently experiencing issues receiving media types. We have disabling the ability to send all media types until we resolve the issue.
Our team is aware and investigating the issue. We’ll update you here as soon as we have more specific information.
Latest Intercom US outages
Fin is experiencing issues - 6 days ago
Fin is experiencing issues - 7 days ago
Email Forwarding is experiencing difficulties - 13 days ago
Increased errors and latency with Inbox - about 1 month ago
Attachments using the Android SDK not working - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
