Outage in Intuitive Shipping
FedEx rating impaired
Resolved MinorIncident Report
FedEx is experiencing issues with their rating API that may result in rates not being returned. If you are solely using FedEx rating, we recommend adding a fallback rate or fallback carrier to ensure your customers can complete their purchase.
https://www.help.intuitiveshipping.com/article/create-a-parcel-service-shipping-method-v2/#carrier-settings
Components affected
Intuitive Shipping Rating Intuitive Shipping Rating Intuitive Shipping RatingTrusted by 1,000+ teams
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over 2 years ago - at 05/22/2024 06:03PM
FedEx is experiencing issues with their rating API that may result in rates not being returned. If you are solely using FedEx rating, we recommend adding a fallback rate or fallback carrier to ensure your customers can complete their purchase.
https://www.help.intuitiveshipping.com/article/create-a-parcel-service-shipping-method-v2/#carrier-settings
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