Outage in Intuitive Shipping
ShipStation rating impaired
Resolved MinorIncident Report
ShipStation is experiencing issues with their rating API that may result in rates not being returned. If you are solely using ShipStation rating, we recommend adding a fallback rate or fallback carrier to ensure your customers can complete their purchase.
https://www.help.intuitiveshipping.com/article/create-a-parcel-service-shipping-method-v2/#carrier-setting
ShipStation is tracking the issue at https://status.shipstation.com
Components affected
Intuitive Shipping RatingTrusted by 1,000+ teams
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about 2 years ago - at 09/09/2024 04:55PM
ShipStation is experiencing issues with their rating API that may result in rates not being returned. If you are solely using ShipStation rating, we recommend adding a fallback rate or fallback carrier to ensure your customers can complete their purchase.
https://www.help.intuitiveshipping.com/article/create-a-parcel-service-shipping-method-v2/#carrier-setting
ShipStation is tracking the issue at https://status.shipstation.com
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