Outage in Intuitive Shipping
ShipStation: USPS Rating Timeouts
Resolved MinorIncident Report
ShipStation is experiencing issues with their rating API that may result in USPS rates not being returned for some merchants. If you are solely using USPS rates through ShipStation, we recommend adding a fallback rate or fallback carrier to ensure your customers can complete their purchase.
We are working with their team to get this issue resolved.
Components affected
Intuitive Shipping RatingOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
MONITORING
2 months ago - at 08/20/2025 01:46PM
ShipStation is continuing to work on a resolution. We are monitoring the situation.
MONITORING
3 months ago - at 07/23/2025 05:17PM
We are monitoring the situation.
INVESTIGATING
3 months ago - at 07/23/2025 05:16PM
ShipStation is experiencing issues with their rating API that may result in USPS rates not being returned for some merchants. If you are solely using USPS rates through ShipStation, we recommend adding a fallback rate or fallback carrier to ensure your customers can complete their purchase.
We are working with their team to get this issue resolved.
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