Outage in Invoca

Invoca User Interface Accessibility Issue - May 8, 2024

Resolved Minor
May 08, 2024 - Started 8 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue with users not being able to access aspects of the Invoca user interface.
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 05/08/2024 03:52PM

After further investigation, we have confirmed that no other aspects of the Invoca platform were impacted. This incident is now resolved.

The impact window for accessing the Invoca UI was 10:13 am-10:58 am Eastern Time (~45 minutes)

MONITORING 8 months ago - at 05/08/2024 03:05PM

A fix has been implemented and we are no longer seeing errors with accessibility. Now that access has been restored, we will internally review to understand whether any other aspects of our platform were impacted.

IDENTIFIED 8 months ago - at 05/08/2024 02:59PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 8 months ago - at 05/08/2024 02:46PM

We are currently investigating an issue with users not being able to access aspects of the Invoca user interface.

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