Outage in IONOS Cloud
Hotlines are unreachable
Resolved MinorIncident Report
Our phone company is having issues right now.
This is affecting our hotline numbers; they are not reachable at the moment.
Please contact us via mail:
Technical Support: support@cloud.ionos.com
Sales/Account Management: product@cloud.ionos.com
Components affected
IONOS Cloud Cloud SupportNeed to monitor IONOS Cloud outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
MONITORING
almost 4 years ago - at 03/11/2022 10:17AM
Our hotlines can be reached again. We are monitoring the issue at our phone company.
Please find our contact information here (phone, mail):
https://docs.ionos.com/support/general-information/contact-information
IDENTIFIED
almost 4 years ago - at 03/11/2022 10:13AM
The phone company is implementing a fix.
INVESTIGATING
almost 4 years ago - at 03/11/2022 10:03AM
We are continuing to investigate this issue.
INVESTIGATING
almost 4 years ago - at 03/11/2022 10:02AM
Our phone company is having issues right now.
This is affecting our hotline numbers; they are not reachable at the moment.
Please contact us via mail:
Technical Support: support@cloud.ionos.com
Sales/Account Management: product@cloud.ionos.com
Latest IONOS Cloud outages
Provisioning service access limited - about 5 hours ago
Service Disruption: Billing API - 1 day ago
IAM and DCD Availability Issues - 8 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 5450 services available
Integrations with
