Outage in IONOS Cloud

network connectivity issues

Resolved Minor

December 26, 2023 - Started about 2 years ago - Lasted about 10 hours
Official incident page

Incident Report

We investigating a potential network connectivity issue in Region Berlin . Network technicians have started working on and we will inform you as soon as the functionality has been restored.

Components affected

IONOS Cloud Cloud Support IONOS Cloud Monitoring as a Service (MaaS) IONOS Cloud Network IONOS Cloud Provisioning

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 12/26/2023 09:18PM

This incident has been resolved.

MONITORING about 2 years ago - at 12/26/2023 04:55PM

Due to external factors and extreme weather conditions, some of our services experienced unavailability or limitations. The integrity and consistency of your data was not affected.

In cooperation with our technical partners, our technical departments worked with the highest priority to restore connectivity.

They were able to establish a workaround through another connection so that services are available again.

We apologize for any inconveniences that this might have caused.

INVESTIGATING about 2 years ago - at 12/26/2023 11:32AM

We investigating a potential network connectivity issue in Region Berlin .

Network technicians have started working on and we will inform you as soon as the functionality has been restored.

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