Outage in IONOS Cloud

Limited accessibility of the Cloud Support

Resolved Major

January 06, 2025 - Started 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Currently, there is a possible delay in ticket processing. We are already investigating the issue in order to implement a solution as soon as possible.

Components affected

IONOS Cloud Cloud Support

Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 01/06/2025 01:59PM

Cloud Support is available again without restrictions.

INVESTIGATING 2 months ago - at 01/06/2025 01:09PM

Currently, there is a possible delay in ticket processing. We are already investigating the issue in order to implement a solution as soon as possible.

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