Outage in IONOS Cloud

Limited access to provisioning services

Resolved Minor

May 07, 2025 - Started 12 months ago - Lasted about 7 hours
Official incident page

Incident Report

Currently, there is an increased processing time for provisioning orders that are initiated via Data Center Designer or API. Availability and accessibility of your virtual data center resources will remain unaffected. We will inform you as soon as the functionality has been restored.

Components affected

IONOS Cloud Data Center Designer IONOS Cloud Cloud API IONOS Cloud Provisioning IONOS Cloud Provisioning IONOS Cloud Provisioning IONOS Cloud Provisioning IONOS Cloud Provisioning IONOS Cloud Provisioning IONOS Cloud Provisioning

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 05/07/2025 02:00PM

This incident has been resolved.

MONITORING 12 months ago - at 05/07/2025 08:40AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 12 months ago - at 05/07/2025 07:06AM

Currently, there is an increased processing time for provisioning orders that are initiated via Data Center Designer or API.

Availability and accessibility of your virtual data center resources will remain unaffected.
We will inform you as soon as the functionality has been restored.

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