Outage in IONOS Cloud
Managed Backup Service Restrictions
Resolved Major
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Outage Details
We are currently investigating a problem with our Managed Backup service.
While existing backup plans are not affected, it is currently not possible to open the backup console.
We will inform you as soon as the functionality has been restored.
Components affected
IONOS Cloud BackupLatest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 06/18/2025 09:08PM
This incident has been resolved.
MONITORING
7 days ago - at 06/18/2025 07:11PM
Acronis was able to fix the issue, Backup Console is back.
We will monitor this for a while.
IDENTIFIED
7 days ago - at 06/18/2025 06:26PM
Acronis confirmed an issue on their side, we are in close contact, their engineers are working on it.
INVESTIGATING
7 days ago - at 06/18/2025 05:46PM
We are currently investigating a problem with our Managed Backup service.
While existing backup plans are not affected, it is currently not possible to open the backup console.
We will inform you as soon as the functionality has been restored.
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