Outage in IONOS Cloud
Managed Backup Service Restrictions
Resolved MajorIncident Report
We are currently investigating a problem with our Managed Backup service.
While existing backup plans are not affected, it is currently not possible to open the backup console.
We will inform you as soon as the functionality has been restored.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/18/2025 09:08PM
This incident has been resolved.
MONITORING
10 months ago - at 06/18/2025 07:11PM
Acronis was able to fix the issue, Backup Console is back.
We will monitor this for a while.
IDENTIFIED
10 months ago - at 06/18/2025 06:26PM
Acronis confirmed an issue on their side, we are in close contact, their engineers are working on it.
INVESTIGATING
10 months ago - at 06/18/2025 05:46PM
We are currently investigating a problem with our Managed Backup service.
While existing backup plans are not affected, it is currently not possible to open the backup console.
We will inform you as soon as the functionality has been restored.
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