Outage in IONOS Cloud

Limited access to provisioning services

Resolved Minor
July 17, 2025 - Started about 12 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

Currently, there is an increased processing time for provisioning orders that are initiated via Data Center Designer or API. Occasionally, connections may be lost in the direction of the Data Center Designer. Availability and accessibility of your virtual data center resources will remain unaffected. We will inform you as soon as the functionality has been restored.
Components affected
IONOS Cloud Provisioning IONOS Cloud Provisioning IONOS Cloud Provisioning IONOS Cloud Cloud API IONOS Cloud Provisioning IONOS Cloud Provisioning IONOS Cloud Data Center Designer IONOS Cloud Provisioning IONOS Cloud Provisioning
Latest Updates ( sorted recent to last )
RESOLVED about 10 hours ago - at 07/17/2025 10:34AM

This incident has been resolved.

MONITORING about 12 hours ago - at 07/17/2025 09:12AM

A fix has been implemented and we are monitoring the results.

MONITORING about 12 hours ago - at 07/17/2025 09:12AM

A fix has been implemented and we are monitoring the results

INVESTIGATING about 12 hours ago - at 07/17/2025 08:40AM

Currently, there is an increased processing time for provisioning orders that are initiated via Data Center Designer or API.

Occasionally, connections may be lost in the direction of the Data Center Designer.

Availability and accessibility of your virtual data center resources will remain unaffected.
We will inform you as soon as the functionality has been restored.

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