Outage in IONOS Cloud
Network packet loss
Resolved MinorIncident Report
We are writing to inform you that we have been experiencing connection issues and substantial delays on packet delivery.
Network technicians have started working on the occurrence immediately after detection and will isolate the problem and solve the issue as quick as possible. However, it is possible that there will be a certain degradation in connection quality affecting individual virtual resources.
We will inform you as soon as the functionality has been restored.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/29/2025 02:48PM
This incident has been resolved.
MONITORING
6 months ago - at 10/29/2025 01:48PM
Network traffic has been restored to normal operations. The teams are monitoring.
IDENTIFIED
6 months ago - at 10/29/2025 01:26PM
The cause of the network outage has been identified and mitigated. Networking teams are working to normalize network traffic most customers should be back to normal operations.
INVESTIGATING
6 months ago - at 10/29/2025 12:58PM
We are writing to inform you that we have been experiencing connection issues and substantial delays on packet delivery.
Network technicians have started working on the occurrence immediately after detection and will isolate the problem and solve the issue as quick as possible. However, it is possible that there will be a certain degradation in connection quality affecting individual virtual resources.
We will inform you as soon as the functionality has been restored.
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