Outage in IONOS Cloud

DCD Intermittent Login Issues

Resolved Minor

November 01, 2025 - Started 5 months ago - Lasted 39 minutes
Official incident page

Incident Report

We are currently investigating intermittent login issues on the DCD. Users may see the following message when attempting to log in: “Your login attempt timed out. Login will start from the beginning.” We will update this status page regularly as we continue our investigation.

Components affected

IONOS Cloud Data Center Designer

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 11/01/2025 10:05AM

We have identified an issue related to the synchronization behavior of our authentication platform that was caused by maintenance performed on the underlying managed Kubernetes system.
This issue is now resolved.
A permanent solution that ensures proper synchronization behavior during and after maintenance has been identified and will be implemented during the course of next week.

INVESTIGATING 5 months ago - at 11/01/2025 09:36AM

We are currently investigating intermittent login issues on the DCD.
Users may see the following message when attempting to log in:
“Your login attempt timed out. Login will start from the beginning.”
We will update this status page regularly as we continue our investigation.

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