Outage in IONOS Cloud

Storage Service Degradation FRA

Resolved Minor
November 18, 2025 - Started 16 days ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating further degradations in the performance. This may be related to an incident earlier in the night. We will provide all of our customers with regular updates.

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Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 11/18/2025 02:09PM

All services are reporting normal. RCA to follow.

MONITORING 16 days ago - at 11/18/2025 10:59AM

Performance should be back to normal for all or most customers. Our team is currently working on an RCA, which we will publish here as soon as that is available.

IDENTIFIED 16 days ago - at 11/18/2025 08:58AM

Our team is currently assessing the situation. While most customers are seeing performance return to nominal levels, we are still seeing some sporadic performance degradation. We will continue to update all of our customers as our teams work to resolved all issues as fast as possible

INVESTIGATING 16 days ago - at 11/18/2025 07:54AM

We are currently investigating further degradations in the performance. This may be related to an incident earlier in the night. We will provide all of our customers with regular updates.

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