Outage in IONOS Cloud

Increased Error Count for S3 in FRA, TXL

Resolved Minor
November 27, 2025 - Started 6 days ago - Lasted about 14 hours
Official incident page

Incident Report

We are currently investigating increased error count in two datacenters.

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 11/28/2025 10:09AM

We consider the incident resolved. The error rate has stayed at baseline levels over the last few hours. We will publish a Root Cause Analysis once it is completed.

MONITORING 6 days ago - at 11/27/2025 09:30PM

The Object Storage team has identified a likely culprit for the increased error rate and has restarted the service. We are currently monitoring the error rate in both data centers

IDENTIFIED 6 days ago - at 11/27/2025 08:39PM

Our Storage Team is currently working towards stabilizing the service in both data centers. Error rate in TXL has dropped.

INVESTIGATING 6 days ago - at 11/27/2025 08:08PM

We are currently investigating increased error count in two datacenters.

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