Outage in IONOS Cloud

AI Model Hub

Resolved Major
December 12, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating increased error count in our AI Model Hub.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 12/12/2025 10:43PM

We are marking this incident as resolved. We will publish a RCA as soon as it is compiled.

MONITORING about 1 month ago - at 12/12/2025 10:15PM

The team has successfully mitigated the incident. We are currently monitoring latency to ensure that the service is fully restored.

IDENTIFIED about 1 month ago - at 12/12/2025 08:24PM

The team has identified the issue affecting the {{baseUrl}}/v1/models endpoint and is working towards a resolution. Other Hub Endpoints should be unaffected.

INVESTIGATING about 1 month ago - at 12/12/2025 08:09PM

Error rate has increased. Our Model Hub Team is working towards restoring normal operations.

INVESTIGATING about 1 month ago - at 12/12/2025 07:27PM

We are currently investigating increased error count in our AI Model Hub.

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