Provisioning Service Disruption in Las Vegas DC

After extensive monitoring of final fix, continued stability has been restored

A fix has been implemented on the affected physical device and normal provisioning services are back to running.

Summary: We have identified a physical hardware failure within our firewall cluster at the Las Vegas data center.

Impact: All provisioning jobs for new and existing Cloud instances in this region are currently failing. Please note that existing, active instances are not affected by this issue and operate normally.

Current Status: Our team is on-site installing replacement hardware. We anticipate a delay in full restoration and will provide an updated ETA as soon as possible.