Outage in IONOS Cloud

Provisioning Service Disruption in Las Vegas DC

Resolved Major

January 17, 2026 - Started 12 days ago - Lasted 1 day
Official incident page

Incident Report

Summary: We have identified a physical hardware failure within our firewall cluster at the Las Vegas data center. Impact: All provisioning jobs for new and existing Cloud instances in this region are currently failing. Please note that existing, active instances are not affected by this issue and operate normally. Current Status: Our team is on-site installing replacement hardware. We anticipate a delay in full restoration and will provide an updated ETA as soon as possible.

Components affected

IONOS Cloud Provisioning

Need to monitor IONOS Cloud outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 11 days ago - at 01/18/2026 10:11PM

After extensive monitoring of final fix, continued stability has been restored

MONITORING 12 days ago - at 01/17/2026 10:48PM

A fix has been implemented on the affected physical device and normal provisioning services are back to running.

INVESTIGATING 12 days ago - at 01/17/2026 07:13PM

Summary: We have identified a physical hardware failure within our firewall cluster at the Las Vegas data center.

Impact: All provisioning jobs for new and existing Cloud instances in this region are currently failing. Please note that existing, active instances are not affected by this issue and operate normally.

Current Status: Our team is on-site installing replacement hardware. We anticipate a delay in full restoration and will provide an updated ETA as soon as possible.

Latest IONOS Cloud outages

AI Model Hub Service Degradation and Increased Error Rate - about 5 hours ago

IAM and DCD Availability Issues - 2 days ago

Object Storage Service Restrictions - 2 days ago

S3: Increased Error Rates in TXL - 6 days ago

Private Cloud network services degraded - 14 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5450 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook