Outage in IONOS Cloud
IAM and DCD Availability Issues
Resolved MajorIncident Report
We are currently investigating alerts related to DCD and IAM service availability in TXL DC
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/27/2026 06:55PM
We are marking this incident as resolved. We will compile a Root Cause Analysis and will publish it as an update to this incident.
MONITORING
3 months ago - at 01/27/2026 06:24PM
We have recovered the affected Object Storage and are currently monitoring the recovery of affected systems and services.
IDENTIFIED
3 months ago - at 01/27/2026 06:24PM
We have recovered the affected Object Storage and are currently monitoring the recovery of affected systems and services.
IDENTIFIED
3 months ago - at 01/27/2026 05:57PM
We have traced the issue to an internal object storage system. Our infrastructure team is currently working on recovery. At this time, users may continue to experience DCD login issues, IAM service disruptions, and delays or errors related to provisioning. We see no evidence of further user-facing network issues and are updating the status accordingly.
IDENTIFIED
3 months ago - at 01/27/2026 05:08PM
We have identified a connectivity issue preventing our identity service to reach an upstream database. Our Operations Team is currently working to mitigate the connectivity issue. We will be updating this page regularly to keep you informed about our progress.
INVESTIGATING
3 months ago - at 01/27/2026 04:37PM
We are continuing to investigate this issue.
INVESTIGATING
3 months ago - at 01/27/2026 04:35PM
We are currently investigating alerts related to DCD and IAM service availability in TXL DC
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