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Outage in IONOS Cloud

Service Disruption: Billing API

Resolved Major
February 03, 2026 - Started 21 days ago - Lasted 2 days
Official incident page

Incident Report

A technical issue affecting invoice generation has been identified. We are currently implementing a resolution to restore service to the invoice endpoint. Access to these records is temporarily suspended.
Components affected
IONOS Cloud Billing API

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Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 02/05/2026 05:49PM

We have received an update from our Billing team. The API is fully operational again and we are marking this incident as resolved.

IDENTIFIED 21 days ago - at 02/03/2026 11:38AM

A technical issue affecting invoice generation has been identified. We are currently implementing a resolution to restore service to the invoice endpoint. Access to these records is temporarily suspended.

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