IONOS Cloud experienced frontend issues in their Data Center Designer (DCD) that prevented users from editing Virtual Data Centers (VDCs), with affected customers encountering "In Progress/Pending" status messages. The problem was caused by a faulty DCD release that disrupted the user interface functionality. The issue was resolved after 2.5 hours by rolling back the problematic release, restoring normal VDC editing capabilities.
We are marking this incident as resolved. The Issue was caused by a faulty DCD release, which was rolled back by the responsible team.
Our DCD Front‑end team has identified an issue introduced by a recent release. A rollback was performed, and customers who were unable to edit their VDCs and were confronted with an “In Progress/Pending” status should now be unblocked.
We are actively monitoring the situation.
We are actively investigating reports of frontend problems when attempting to edit VDCs through the DCD UI.
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