IONOS Cloud experienced network connectivity issues in their TXL datacenter for 3.1 hours. The network team deployed changes to stabilize the affected cluster and restore connectivity. The incident was resolved after monitoring confirmed the network returned to normal operation.
We are marking this incident as resolved. Our Network Team will publish an RCA here, once it is compiled.
We are placing the incident in a monitoring state. Our Network Team is closely monitoring the cluster and working to restore full redundancy.
The deployed change has had positive effect. We are downgrading the impact level while continuing to monitor the cluster closely.
In response to monitoring alerts, our network team deployed a change to stabilize the network in the affected cluster. We will post another update at 19:00 UTC—or as soon as new information becomes available.
We are currently investigating network connectivity issues in our TXL datacenter.
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