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Outage in IONOS Cloud

Network Connectivity Issues in TXL

Resolved Minor
March 11, 2026 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

IONOS Cloud experienced network connectivity issues in their TXL datacenter for 3.1 hours. The network team deployed changes to stabilize the affected cluster and restore connectivity. The incident was resolved after monitoring confirmed the network returned to normal operation.

We are currently investigating network connectivity issues in our TXL datacenter.
Components affected
IONOS Cloud Network

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/11/2026 09:19PM

We are marking this incident as resolved. Our Network Team will publish an RCA here, once it is compiled.

MONITORING about 2 months ago - at 03/11/2026 07:27PM

We are placing the incident in a monitoring state. Our Network Team is closely monitoring the cluster and working to restore full redundancy.

IDENTIFIED about 2 months ago - at 03/11/2026 06:54PM

The deployed change has had positive effect. We are downgrading the impact level while continuing to monitor the cluster closely.

IDENTIFIED about 2 months ago - at 03/11/2026 06:31PM

In response to monitoring alerts, our network team deployed a change to stabilize the network in the affected cluster. We will post another update at 19:00 UTC—or as soon as new information becomes available.

INVESTIGATING about 2 months ago - at 03/11/2026 06:13PM

We are currently investigating network connectivity issues in our TXL datacenter.

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