Outage in iQmetrix

Service Disruption impacting RQmobile and RQ

Resolved Major
July 09, 2025 - Started 4 months ago - Lasted about 2 hours
Official incident page

Incident Report

We have reports of widespread issues with RQ and RQmobile. Primary impact is logins but we are seeing other services impacted. Our Incident Management team is engaged and currently investigating. More updates to follow.
Components affected
iQmetrix Logins iQmetrix Logins

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/09/2025 02:33PM

This incident has been resolved. Our Incident Management has called all clear. If any issues still remain, please reach out to our Support Team to investigate individually.

MONITORING 4 months ago - at 07/09/2025 01:32PM

We are seeing successes on telemetry and services are improving. Our team is continuing to implement mitigation procedures and are currently monitoring the situation. More updates to follow.

INVESTIGATING 4 months ago - at 07/09/2025 01:24PM

Our team is still engaged investigating the issue. Our Incident Management team is currently implementing mitigation efforts on the impacted services. More updates to follow.

INVESTIGATING 4 months ago - at 07/09/2025 01:07PM

We have reports of widespread issues with RQ and RQmobile. Primary impact is logins but we are seeing other services impacted. Our Incident Management team is engaged and currently investigating. More updates to follow.

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