Outage in iQmetrix

Phobio Trade in Freezing

Resolved Major
August 19, 2025 - Started 22 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently seeing an issue with Phobio trades freezing the Trade in window while processing. This is only impacting Phobio trades. All other trades are functioning properly. Our Incident Management Team is currently investigating. More updates will follow.
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 08/19/2025 07:43PM

This incident is now resolved. The issue looks to be on Phobio's end. We are receiving reports of successes from impacted Clients. If you are still experiencing issues please reach out to our Support Team to investigate further.

INVESTIGATING 22 days ago - at 08/19/2025 06:54PM

Our team has not identified an issue on our end. Our Incident Management Team is reaching out to Phobio to investigate further. More updates to follow.

INVESTIGATING 22 days ago - at 08/19/2025 06:42PM

We are currently seeing an issue with Phobio trades freezing the Trade in window while processing. This is only impacting Phobio trades. All other trades are functioning properly. Our Incident Management Team is currently investigating. More updates will follow.

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