Outage in iQmetrix

E-PIN Server Issues

Resolved Minor
September 03, 2025 - Started about 2 months ago - Lasted about 14 hours
Official incident page

Incident Report

Our teams have been alerted of an error with E-Pins and are actively investigating.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/04/2025 02:02PM

The EPin provider has relayed to our team that this is resolved. We are giving the all clear on this issue. If there are any additional problems, please create a Support request with our team outlining the issue.

INVESTIGATING about 2 months ago - at 09/04/2025 12:44AM

Our teams have reached out to the EPIN provider for more details and are awaiting a response.

INVESTIGATING about 2 months ago - at 09/04/2025 12:23AM

Our teams have been alerted of an error with E-Pins and are actively investigating.

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