Outage in iQmetrix

Increase Error Rates for Carrier Integration

Resolved Minor

November 28, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently seeing an increase in error rates from Carrier Integration, which could be resulting in slowness in RQ. Our Team is currently investigating. More Updates to follow.

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/28/2025 10:09PM

Telemetry looks good and error rates have subsided. We are giving the All Clear. If you have any additional lingering issues. Please reach out to Support to have it triaged appropriately.

MONITORING 3 months ago - at 11/28/2025 09:40PM

Our Team has implemented additional mitigation steps and are seeing improvements. We are moving this back to a monitoring state. More updates to follow.

IDENTIFIED 3 months ago - at 11/28/2025 09:34PM

Our team is still seeing issues in our alerting. They are working to implement additional mitigation steps. More updates to follow.

MONITORING 3 months ago - at 11/28/2025 09:30PM

Our team has implemented mitigation procedures and we are seeing a positive trend in our telemetry. We are currently in a monitoring state. More updates to follow.

INVESTIGATING 3 months ago - at 11/28/2025 09:21PM

We are currently seeing an increase in error rates from Carrier Integration, which could be resulting in slowness in RQ. Our Team is currently investigating. More Updates to follow.

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