Outage in iQmetrix
Errors and Latency across multiple products
Resolved MinorIncident Report
We are currently investigating increased latency and errors across multiple products.
Components affected
iQmetrix Hub iQmetrix Logins iQmetrix Logins iQmetrix Transactions iQmetrix Transactions iQmetrix Carrier Integration iQmetrix Carrier Integration iQmetrix Integrated Payments iQmetrix Integrated PaymentsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 12/02/2025 11:34PM
We have been given the all clear. The issue is resolved.
IDENTIFIED
5 months ago - at 12/02/2025 11:08PM
The issue has been identified and we are seeing improvement as our team continues to work towards a resolution.
INVESTIGATING
5 months ago - at 12/02/2025 10:42PM
Our team is still seeing increased latency and errors across multiple products. They are working to implement mitigation steps. More updates to follow.
INVESTIGATING
5 months ago - at 12/02/2025 10:27PM
We are currently investigating increased latency and errors across multiple products.
Latest iQmetrix outages
Hyla Integration Errors - 24 days ago
Release Canidate login failures - about 2 months ago
Telus/Koodo Integration - about 2 months ago
RQmobile Login Issues - 3 months ago
Support Chat not available - 3 months ago
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