Outage in IT Glue
Datto Workplace - AU5 Report Files Not Loading
Resolved MinorIncident Report
Summary AI Generated
Datto Workplace experienced an issue where Report Files were not loading in browser or agent for AU5 region partners, while other regions remained unaffected. The incident impacted the ability to access and view report files through the platform's interface. The issue was resolved after 6 hours of investigation by the Kaseya R&D Team.
We are investigating an issue impacting AU5 partners where some DWP Report Files are not opening in browser or agent. Other regions are not affected.
The Kaseya R&D Team is actively investigating.
Subscribe to the Kaseya Status Page for up to date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 03/04/2026 07:43AM
This incident has been resolved.
INVESTIGATING
10 days ago - at 03/04/2026 01:44AM
We are investigating an issue impacting AU5 partners where some DWP Report Files are not opening in browser or agent. Other regions are not affected.
The Kaseya R&D Team is actively investigating.
Subscribe to the Kaseya Status Page for up to date information at https://status.kaseya.com/
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