Outage in IT Glue
Datto SaaS Protection - Service disruption for customers hosted on node 'usw3-pod-1'
Resolved MinorIncident Report
Summary AI Generated
Datto SaaS Protection customers hosted on node 'usw3-pod-1' experienced backup degradation for approximately 16 hours. The Kaseya R&D Team investigated the issue and implemented a fix. The incident was resolved after a monitoring period to ensure service stability.
We are aware of a problem where SaaS Protection customers hosted on node 'usw3-pod-1' are experiencing backup degradation.
The Kaseya R&D Team is currently investigating.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 03/04/2026 06:27PM
This incident has been resolved.
MONITORING
9 days ago - at 03/04/2026 01:40PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
10 days ago - at 03/04/2026 02:33AM
We are aware of a problem where SaaS Protection customers hosted on node 'usw3-pod-1' are experiencing backup degradation.
The Kaseya R&D Team is currently investigating.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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