Outage in IT Glue

Datto BCDR - Germany Region (Server 3818) - Degraded Offsite Performance

Resolved Minor

March 09, 2026 - Started about 1 month ago - Lasted 11 days
Official incident page

Incident Report

Summary AI Generated

Datto BCDR users in the Germany region on server3818 experienced reduced offsite performance for approximately 11 days. The Kaseya R&D team identified the root cause and implemented a fix, which was monitored for several days before the incident was fully resolved.

We are aware of a problem where Datto BCDR users in the Germany region associated with server3818 may experience reduced offsite performance. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )

RESOLVED 27 days ago - at 03/20/2026 01:13PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/16/2026 05:13PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 03/09/2026 07:17PM

We are aware of a problem where Datto BCDR users in the Germany region associated with server3818 may experience reduced offsite performance.

The Kaseya R&D Team has identified the issue and is working towards a resolution.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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