Outage in IT Glue
[INKY] - Email processing by INKY is being delayed
Resolved MajorIncident Report
Summary AI Generated
INKY experienced a major email processing delay lasting approximately 10.5 hours. The issue was investigated, and delays ceased prior to full resolution, with the service monitored before being confirmed resolved.
We have observed that the email processing by INKY is being delayed. We are aware of the issue and is being investigated
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 08/18/2026 02:13PM
This incident has been resolved.
MONITORING
6 days ago - at 08/18/2026 09:42AM
Email delays are no longer being recorded and reported and we are monitoring the health of the service.
INVESTIGATING
6 days ago - at 08/18/2026 07:30AM
We are continuing to investigate the issue.
INVESTIGATING
7 days ago - at 08/18/2026 03:46AM
We have observed that the email processing by INKY is being delayed. We are aware of the issue and is being investigated
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