Outage in IT Services - Northeastern University

Network Outage l Dodge Hall, Boston Campus

Resolved Minor

March 06, 2026 - Started about 1 month ago - Lasted about 14 hours
Official incident page

Incident Report

IT teams are investigating reports of a network outage in Dodge Hall on Boston campus affecting wired and wireless internet. Staff are en route to site. Updates will be shared to the IT Statuspage as they become available. For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.

Components affected

IT Services - Northeastern University NUnet (Wired Network / Physical) IT Services - Northeastern University NUwave (Wireless Network / Access Points) IT Services - Northeastern University Network Power

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/07/2026 12:57PM

IT teams have confirmed that the network is fully operational in Dodge.

MONITORING about 1 month ago - at 03/07/2026 12:51AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 03/07/2026 12:48AM

A power issue affected the first-floor network closet, contributing to the service disruption.

INVESTIGATING about 1 month ago - at 03/06/2026 11:32PM

IT teams are investigating reports of a network outage in Dodge Hall on Boston campus affecting wired and wireless internet. Staff are en route to site. Updates will be shared to the IT Statuspage as they become available.

For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.

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