Outage in IT Services - Northeastern University
Network Outage l Dodge Hall, Boston Campus
Resolved MinorIncident Report
IT teams are investigating reports of a network outage in Dodge Hall on Boston campus affecting wired and wireless internet. Staff are en route to site. Updates will be shared to the IT Statuspage as they become available.
For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.
Components affected
IT Services - Northeastern University Network Power IT Services - Northeastern University NUnet (Wired Network / Physical) IT Services - Northeastern University NUwave (Wireless Network / Access Points)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 03/07/2026 12:57PM
IT teams have confirmed that the network is fully operational in Dodge.
MONITORING
2 months ago - at 03/07/2026 12:51AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
2 months ago - at 03/07/2026 12:48AM
A power issue affected the first-floor network closet, contributing to the service disruption.
INVESTIGATING
2 months ago - at 03/06/2026 11:32PM
IT teams are investigating reports of a network outage in Dodge Hall on Boston campus affecting wired and wireless internet. Staff are en route to site. Updates will be shared to the IT Statuspage as they become available.
For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.
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