Outage in IT Services - Northeastern University
Shibboleth Single Sign On (SSO) is down
Resolved MajorIncident Report
IT teams are investigating Shibboleth single sign-on (SSO) not functioning. As a result, access to Banner, Student Hub, and other services using Shibboleth for sign-on is impacted. Updates will be shared to the IT Statuspage as they become available.
For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.
Components affected
IT Services - Northeastern University Single Sign On (SSO)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 07/13/2026 01:04PM
Services are still operating normally. This issue is resolved.
MONITORING
27 days ago - at 07/09/2026 11:48PM
IT Teams have remediated the issue and are monitoring service to ensure stability.
INVESTIGATING
27 days ago - at 07/09/2026 11:33PM
IT teams are investigating Shibboleth single sign-on (SSO) not functioning. As a result, access to Banner, Student Hub, and other services using Shibboleth for sign-on is impacted. Updates will be shared to the IT Statuspage as they become available.
For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], help@northeastern.edu, or by visiting the Tech Service Portal.
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