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Outage in IT Services - Northeastern University

Celcat Calendar Outage l London

Resolved Major
July 16, 2026 - Started 20 days ago - Lasted about 8 hours
Official incident page

Incident Report

IT teams are investigating an issue affecting the London Campus Celcat Calendar timetabling service. The London campus may be unable to access the service or may experience unexpected errors while logging in or viewing timetable information. Technical teams are working with the vendor to identify the cause of the issue and restore service as quickly as possible. Updates will be provided as more information becomes available. To report an issue, or for any questions, please contact the IT Service Desk at 617.373.HELP [4357] or +44.20.3318.2507, help@northeastern.edu, or by visiting the Tech Service Portal.

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Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 07/16/2026 06:42PM

IT teams collaborated with the Celcat Calendar support team and implemented a fix. This issue is resolved, and services are operating normally.

INVESTIGATING 20 days ago - at 07/16/2026 11:13AM

IT teams are investigating an issue affecting the London Campus Celcat Calendar timetabling service. The London campus may be unable to access the service or may experience unexpected errors while logging in or viewing timetable information.

Technical teams are working with the vendor to identify the cause of the issue and restore service as quickly as possible. Updates will be provided as more information becomes available.

To report an issue, or for any questions, please contact the IT Service Desk at 617.373.HELP [4357] or +44.20.3318.2507, help@northeastern.edu, or by visiting the Tech Service Portal.

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