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Outage in Iterable

High error rates on API pods

Resolved Minor
June 15, 2022 - Started almost 4 years ago - Lasted 36 minutes
Official incident page

Incident Report

We are experiencing high error rates on a subset of our API pods. The engineering team is still investigating the cause of this issue. The next update will be at 9:30 AM PDT or sooner.

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Latest Updates ( sorted recent to last )
IDENTIFIED almost 4 years ago - at 06/15/2022 03:12PM

The engineering team has identified the cause of this incident and has deployed a fix to the affected API pods. We are seeing success rates for API calls improve following the deploy. The next update will be at 10 AM PDT or sooner.

INVESTIGATING almost 4 years ago - at 06/15/2022 02:39PM

We are experiencing high error rates on a subset of our API pods. The engineering team is still investigating the cause of this issue. The next update will be at 9:30 AM PDT or sooner.

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