Outage in Iterable

Iterable Shopify Traffic Down

Resolved Major

October 30, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Starting approximately 8:13am PT our Shopify Integration Traffic has halted. Customers using the Shopify integration will notice Shopify data not passing into Iterable. Engineering has identified the cause and is working on resolving the issue. Next update at 12 pm PT or sooner.

Components affected

Iterable System Webhooks

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 10/30/2023 06:06PM

As of 10:20 PT Iterable's Shopify traffic has resumed. Our Engineers will continue to monitor traffic for the integartion, but if you have any questions regarding this incident please reach out to Iterable Support.

IDENTIFIED over 2 years ago - at 10/30/2023 05:12PM

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