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Outage in Iterable

Investigating Web App Logins

Resolved Minor
January 02, 2024 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating reports of login issues and slow performance that started to occur at 10:35 AM PST. Update to follow at 11:30 AM PST.
Components affected
Iterable Web Application

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/02/2024 08:00PM

The engineering team has resolved access issues to the Iterable web platform (web app). Sends and the API were not impacted during this incident. If you have any more questions, feel free to contact the Iterable support team.

INVESTIGATING over 2 years ago - at 01/02/2024 07:27PM

Users are unable to access the Iterable web platform (web app). The engineering team is working to bring the web app back online. Engineering reports sends and the Iterable API is not impacted at this time. The next update will be at 12:30 PM PST.

INVESTIGATING over 2 years ago - at 01/02/2024 07:05PM

We are currently investigating reports of login issues and slow performance that started to occur at 10:35 AM PST. Update to follow at 11:30 AM PST.

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