Outage in Iterable

Delays in processing System Webhooks

Resolved Minor
October 25, 2024 - Started about 1 year ago - Lasted 1 day
Official incident page

Incident Report

The code fix for the slowness of System webhooks is deployed. Currently the queue is depleting. This could take several hours to deplete the backlog completely. During this time the performance will be degraded. Next update at 6pm PST.
Components affected
Iterable System Webhooks

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/26/2024 07:35PM

This incident has been resolved.

MONITORING about 1 year ago - at 10/26/2024 12:16AM

System webhook backlog is almost depleted. Next update at 10/26/2024 11am PST.

IDENTIFIED about 1 year ago - at 10/25/2024 06:48PM

The code fix for the slowness of System webhooks is deployed. Currently the queue is depleting. This could take several hours to deplete the backlog completely. During this time the performance will be degraded. Next update at 6pm PST.

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