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Outage in itsme

itsme® P1 Incident

Resolved Major
September 29, 2025 - Started 5 months ago - Lasted about 1 hour
Official incident page

Incident Report


Dear Partner,
Since 20:42 PM CET, we are experiencing a technical problem, impacting all of our QES transactions.
Our technical teams are investigating and working on a solution to resolve the issue as fast as possible.
We apologize for any inconvenience this may cause.
Best regards, Operations Team operations@itsme-id.com

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 09/29/2025 08:31PM

This incident has been resolved.

INVESTIGATING 5 months ago - at 09/29/2025 07:23PM


Dear Partner,

Since 20:42 PM CET, we are experiencing a technical problem, impacting all of our QES transactions.

Our technical teams are investigating and working on a solution to resolve the issue as fast as possible.

We apologize for any inconvenience this may cause.

Best regards,
Operations Team
operations@itsme-id.com

Latest itsme outages

itsme® P1 Incident - about 1 month ago
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itsme® P1 Incident - Enrolment - about 2 months ago
itsme® P1 Incident - 2 months ago

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