Outage in itsme

itsme® P1 Incident OIDC Client Secret services, Qualified Electronic Signature CSC

Resolved Major

August 26, 2025 - Started 6 months ago - Lasted 23 minutes
Official incident page

Incident Report

Dear Partner,
We are experiencing a technical problem, on our OIDC Client Secret services (OIDC private key JWT and SOAP are NOT impacted) and Qualified Electronic Signature CSC (OASIS DSS is NOT impacted).
Our technical teams are investigating and working on a solution to resolve the issue as fast as possible.
We apologize for any inconvenience this may cause.
Best regards, Operations Team operations@itsme-id.com

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 08/26/2025 11:17AM

Dear Partner,

Our solution has been rolled out and the service has been restored.

We apologize for any inconvenience this may have caused.

Best regards,
Operations Team
operations@itsme-id.com

INVESTIGATING 6 months ago - at 08/26/2025 10:54AM

Dear Partner,

We are experiencing a technical problem, on our OIDC Client Secret services (OIDC private key JWT and SOAP are NOT impacted) and Qualified Electronic Signature CSC (OASIS DSS is NOT impacted).

Our technical teams are investigating and working on a solution to resolve the issue as fast as possible.

We apologize for any inconvenience this may cause.

Best regards,
Operations Team
operations@itsme-id.com

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