Outage in Jira Service Management
SLA Automation Issues
Resolved MajorIncident Report
We are investigating an issue with Automation rules triggered on SLAs which is impacting some Jira Service Management Cloud customers. We will provide more details within the next hour.
Components affected
Jira Service Management Automation for JiraNeed to monitor Jira Service Management outages?
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 06/13/2023 05:52PM
Between 06:08 UTC to 16:58 UTC, we experienced an issue with Automation rules triggered on SLAs for Jira Service Management Cloud. The issue has been resolved and the service is operating normally.
INVESTIGATING
almost 3 years ago - at 06/13/2023 04:31PM
We are investigating an issue with Automation rules triggered on SLAs which is impacting some Jira Service Management Cloud customers. We will provide more details within the next hour.
Latest Jira Service Management outages
Automations aren't triggering on work item creation, field updates, or comment additions - 17 days ago
Atlassian Assist in Jira Service Management is currently unavailable. - about 1 month ago
Degraded performance of Cloud Products when selecting users or teams - about 1 month ago
Disrupted JIRA and JSM availability - about 2 months ago
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