Outage in Jira Software

Issues loading Administration across Atlassian Products

Resolved Major
April 14, 2025 - Started 3 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are aware of an issue where users attempting to load the Administration page are instead seeing a blank page. Our team is investigating with urgency and will provide further update as soon as possible.
Components affected
Jira Software Administration
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 04/14/2025 01:33AM

Between 00:00 UTC to 01:05 UTC 14 April, users attempting to load the Administration page for Atlassian products. The issue has been resolved and the service is operating normally.

INVESTIGATING 3 days ago - at 04/14/2025 12:37AM

We are aware of an issue where users attempting to load the Administration page are instead seeing a blank page. Our team is investigating with urgency and will provide further update as soon as possible.

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