Outage in Jira Software

Users experiencing issues loading Kanban boards in Jira

Resolved Major
August 13, 2025 - Started 2 months ago - Lasted 31 minutes
Official incident page

Incident Report

We are aware of an issue some users are experiencing an issue where Kanban boards failing to load and presenting a 'Something went wrong' error message. We are investigating with urgency and will provide an update as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/13/2025 04:45AM

The issue relating to a 'Something went wrong' error message appearing on Kanban boards should now be resolved.
For any users that are still experiencing the issue please ensure that you refresh your browser window multiple times which should restore the board functionality.

INVESTIGATING 2 months ago - at 08/13/2025 04:17AM

We are aware of an issue some users are experiencing an issue where Kanban boards failing to load and presenting a 'Something went wrong' error message.
We are investigating with urgency and will provide an update as soon as possible.

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