Outage in Jira Software

Duplicate issues being created in Jira Service Management and Jira

Resolved Minor
September 11, 2025 - Started about 2 months ago - Lasted 5 minutes
Official incident page

Incident Report

We are investigating the issue of duplicate issues being created in Jira Service Management and Jira. The team is working on identifying and taking actions to mitigate the issue and minimize the impact.
Components affected
Jira Software Create and edit

Need to monitor Jira Software outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/11/2025 09:45AM

Duplicated message. Please refer to the updates from this incident: https://jira-software.status.atlassian.com/incidents/knx11cj542ks

INVESTIGATING about 2 months ago - at 09/11/2025 09:41AM

We are investigating the issue of duplicate issues being created in Jira Service Management and Jira.
The team is working on identifying and taking actions to mitigate the issue and minimize the impact.

Latest Jira Software outages

Jira Platform Incident - viewIssue and createIssue Service Disruption - 1 day ago
Some users experiencing 'Something went wrong error' message in Jira and JSM - 2 days ago
Delay in execution of Automation rules - 7 days ago
Atlassian Cloud Services impacted - 9 days ago
Unable to perform UI Operations - 14 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook