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Outage in Jira Software

Duplicate issues being created in Jira Service Management and Jira

Resolved Minor
September 11, 2025 - Started 7 months ago - Lasted 5 minutes
Official incident page

Incident Report

We are investigating the issue of duplicate issues being created in Jira Service Management and Jira. The team is working on identifying and taking actions to mitigate the issue and minimize the impact.
Components affected
Jira Software Create and edit

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 09/11/2025 09:45AM

Duplicated message. Please refer to the updates from this incident: https://jira-software.status.atlassian.com/incidents/knx11cj542ks

INVESTIGATING 7 months ago - at 09/11/2025 09:41AM

We are investigating the issue of duplicate issues being created in Jira Service Management and Jira.
The team is working on identifying and taking actions to mitigate the issue and minimize the impact.

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