Outage in Jira Software
Forge Custom Fields loses value after submission on Issue Create Screen
Resolved MajorIncident Report
We understand that Users are experiencing issues with Forge Custom Fields not retaining selected values on Issue Create Screen.
We have identified the root cause and actively working on deploying a fix.
Issue start time: 2025-11-20T07:00
Components affected
Jira Software Create and editNeed to monitor Jira Software outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 16 hours ago - at 11/20/2025 10:00PM
On 20 November 2025, affected Jira users may have experienced some service disruption for Forge custom fields on Jira issue create. The issue has now been resolved, and the service is operating normally for all affected customers.
IDENTIFIED
about 17 hours ago - at 11/20/2025 08:31PM
We understand that Users are experiencing issues with Forge Custom Fields not retaining selected values on Issue Create Screen.
We have identified the root cause and actively working on deploying a fix.
Issue start time: 2025-11-20T07:00
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