Outage in Jira Software
Degraded performance of Jira, JPD, and JSM in eu-west-1
Resolved MinorIncident Report
We are actively investigating an issue affecting Jira, Jira Product Discovery, and Jira Service Management. Affected users may experience delayed issue data in some experiences, such as issue view. We will share updates here in one hour or as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 hours ago - at 01/28/2026 07:42PM
On Jan 28, 2026, Jira, Jira Product Discovery, and Jira Service Management users in eu-west-1 region may have experienced delays in viewing recently submitted updates on the web page and/or mobile apps. Updates continued to process successfully during the incident. There are no actions needed from customers. The issue has now been resolved, and the service is operating normally for all affected customers.
IDENTIFIED
about 4 hours ago - at 01/28/2026 06:50PM
We are continuing to investigate an issue affecting Jira, Jira Product Discovery, and Jira Service Management. Affected users may experience delayed issue data in some experiences, such as issue view. We will share updates here in one hour or as more information becomes available.
IDENTIFIED
about 4 hours ago - at 01/28/2026 06:12PM
We are actively investigating an issue affecting Jira, Jira Product Discovery, and Jira Service Management. Affected users may experience delayed issue data in some experiences, such as issue view. We will share updates here in one hour or as more information becomes available.
Latest Jira Software outages
Issue affecting Assets - 8 days ago
Disrupted create and view issue for some customers - 16 days ago
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